AP Check Listing Error
Question: We recently changed banks and set up new GL codes for the new bank accounts. We entered checks into a batch and received a message on most of the checks that did not have a vendor number, saying “Bank code incompatible with vendor’s control account set”.
How can I fix this?
Answer:¬†There is a setting in the Payables company profile to ‘Include bank on Control Account Set’, which I believe you have enabled. This option is typically used to enforce payment to a vendor from a specific bank.

You have 2 choices to get past this error:

  1. Edit the control account set and change the bank code stored there
  2. Edit the company profile and disable the option to Include Bank with Control Account Set.

If you are running an older version of Adagio Payables, you may not be able to save changes to control account set records due to uncleared posting journals. If this is the case, then you will need to follow route #2 until posting journals are cleared – which is likely at fiscal year end. The current release of Adagio Payables 9.2A does not have this restriction, but I would not suggest installing the upgrade strictly for solving this issue, without appropriate planning.

If you need more specific information about the best resolution, please give us a call.
Tracking Who Created A Vendor
Question: I’m running Adagio Payables 8.1F, and am wondering if there’s any way to find out which user created a vendor. We’ve had a few “strange” vendors show up in our vendor list, and no one is owning up to them.

Answer: In Adagio Payables 8.1F, we only tracked the date a Vendor was created. In Adagio Payables 9.2A, we track the date, time and user who created the vendor. One more reason to upgrade, if you haven’t already.
Purging Tax Transactions
Question: I’ve done the period end and year end in AP, and I’ve purged vendor history, however, when I run a Tax Transaction Report, historical transactions are still printing. How do I get rid of prior year transactions from this report?
Answer: Print the Tax Tracking report to paper or file. When done it will ask you if you want to purge the report. You will find the Tax Tracking report with the transaction reports.